RELEASES AT 9PM EASTERN TIME

FAQs

  • What type of payment do you accept?
    • I accept all major credit cards through this store and PayPal. I DO NOT accept concealed cash. If you wanted to pay with cash, I can only suggest getting a prepaid visa or amex at your local pharmacy, grocery store, super market, or gas station.
  • Who drew your banner and business cards?
    • Gemaru-hime on Instagram!
  • Can I do a review?
    • Review away! As I want all customers to be satisfied with their products, I would hope that you'd attempt to work out any negative feelings with me directly first before uploading a bad review. 
  • Will you do a trade?
    • Most likely no, but DM me if you're so inclined. I am not a pet player so I can say with certainty I will not trade anything for a collar.   
  • Do you do customs?
    • Yes. 
  • Are you accepting customs right now?
    • Refer to the Custom Order page. We usually accept slots on Sundays. Feel free to email us for an estimate.
    • Are you a pet play shop?
      • No. If you want to use any of the products on this site for that purpose, you're more than welcome to do just that. 
      • How did you learn how to make ears? How long have you been making ears?
        • I learned this craft through trial and error. I made my first pair of ears in October of 2015. I made the following pairs in December 2015.
      • Are your products vegan?
        • I use faux fur. It didn't come off a living creature. 
      • Where are you based?
        • The United States of America
      • Do you ship to my country?
        • If you found this website, I'm sure I can ship to your country. North Korea and Iran are the only countries that give our postal system any pause. Refer to the shipping page for further information.
      • Do you need any models or promoters? 
        • No. 
      • Will you give a discount, free ears, or coupons? I'm poor.
        • No. I occasionally do contests and giveaways on Instagram that you're welcome to enter.