RELEASES AT 9PM EASTERN TIME
  • What type of payment do you accept?
    • I accept all major credit cards through this store and PayPal. I DO NOT accept concealed cash. If you wanted to pay with cash, I can only suggest getting a prepaid visa or amex at your local pharmacy, grocery store, super market, or gas station.
  • Who drew your banner
    • Gemaru-hime on Instagram!
  • Can I do a review?
    • Review away! As I want all customers to be satisfied with their products, I would hope that you'd attempt to work out any negative feelings with me directly first before uploading a bad review. If you DM me a link to a positive review I'll most definitely post it on my Instagram profile.
  • Will you do a trade?
    • Most likely no, but DM me if you're so inclined. I am not a pet player so I can say with certainty I will not trade anything for a collar.   
  • Do you do customs?
    • Yes. 
  • Are you accepting customs right now?
    • Refer to the Custom Order page. It's fairly likely I'm not.
  • Do you know when you'll be doing custom work again?
    • No.
  • Will you personally message me when custom work reopens?
    • No. Please refer to my Instagram page and this website for updates on when custom work will be accepted again.
  • Are you a pet play shop?
    • No. If you want to use any of the products on this site for that purpose, you're more than welcome to do just that. This question is like walking into a Petco and asking if it's a pet play shop because they sell leashes and collars.
  • Will you teach me how to make ears?
    • No. There are a wide array of tutorials on the youtube that will walk you through the process. 
  • How did you learn how to make ears? How long have you been making ears?
    • I learned this craft through trial and error. I made my first pair of ears in October of 2015. I made the following pairs in December 2015.
  • Are your products vegan?
    • I use faux fur. It didn't come off a living creature. Should you purchase any wool based product it is real wool.
  • Where are you based?
    • The United States of America
  • Do you ship to my country?
    • If you found this website, I'm sure I can ship to your country. North Korea and Iran are the only countries that give our postal system any pause. Refer to the shipping page for further information.
  • Do you need any models or promoters? 
    • No. 
  • Will you give a discount, free ears, or coupons? I'm poor.
    • No. I occasionally do contests and giveaways on Instagram that you're welcome to enter. If you complain about any aspect of the contests, I will block you. This is not a charity.